The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or out and about and can change temps to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or contact a HVAC specialist like AW Heating & Air Conditioning. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive ample power, Nest says you could have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on frequently in a short period of time.

You may believe something is up with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat initially. This is especially true if the weather is moderate, and you haven’t been relying on your heat or air conditioning consistently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat pro including one from AW Heating & Air Conditioning can support you. We can diagnose the malfunction and put in a C-wire, if necessary.

Smart thermostats like the Nest are designed to make your life simpler, with automatic energy-efficient programming and the option to monitor settings while you’re on the go. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at AW Heating & Air Conditioning can take care of the problem in no time.

If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at 402-438-7992 to book your appointment right away.